Market Operations Manager

3 weeks ago


Pasco, Washington, United States Town & Country Markets Full time
About Town & Country Markets

We are a family-owned company that values authentic relationships and heartfelt service. Our mission is to provide the freshest, highest-quality products to our customers while fostering a culture of respect and inclusivity.

Job Summary

We are seeking a highly skilled Market Manager to oversee the daily operations of our market. The ideal candidate will have a proven track record in achieving company goals, exceptional business etiquette and guest relations skills, and a clear understanding of restaurant operations.

Key Responsibilities
  • Manage overall market operations, including food service, customer service, and market appearance.
  • Provide and role model excellent customer service, ensuring a positive guest experience.
  • Establish and maintain effective working relationships with employees, guests, and vendors.
  • Oversee food service operations, including Deli, Bakery, and Made to Order Food, monitoring quality and standards.
  • Participate in forecasting, scheduling, and labor management.
  • Manage purchasing and inventory controls, ensuring gross margins and quality standards.
  • Act as Lead Interviewer for all Food Service positions.
  • Maintain a simple historical record of factors affecting daily sales and utilize this information to project future needs.
Requirements
  • 6 years of supervisory experience in restaurant/food service/culinary industry.
  • Proven track record in achieving company goals in compliance with company policies and procedures.
  • Exceptional business etiquette and guest relations skills.
  • Must be accurate and detail-oriented.
  • Clear understanding of restaurant operations.
  • Must be knowledgeable on HACCP controls along with proper storage and use of food.
  • Excellent communicator/listener, motivator, and risk taker.
  • Must be a team player, a leader, and a positive role model.
  • Ability to problem solve and manage conflicts.
  • Ability to build and maintain relationships with a diverse group of staff, customers, and vendors.
  • Exemplifies health department standards.
  • Must exhibit superior organizational skills.
  • Must possess intermediate computer skills including MS Office.
  • Commitment to personal and professional development.
  • Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed.
  • Ability to lift and carry 50 lbs.
  • Possess full body mobility (bending, stooping, twisting, and reaching) and have excellent manual dexterity.
  • Ability to work in a constant state of alertness and in a safe manner.
Compensation

USD $75,500.00/Yr. (Entry Level) - USD $85,000.00/Yr. (Maximum Compensation)



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