Restaurant Team Lead

4 weeks ago


Pasco, Washington, United States Wendy's Full time
Be a Leader in Guest Experience

As a Shift Leader at Wendy's, you'll have the opportunity to deliver exceptional guest experiences and create a positive work environment for your team. Your energy and passion for guest service will shine through in every interaction, and your ability to multitask and communicate with your team will be key to your success.

Responsibilities:
  • Serve Guests with Excellence: Take orders, handle cash and credit cards, make drinks and desserts, and provide immediate and respectful responses to all guest needs.
  • Deliver Meals with a Smile: Deliver meals to guests at their tables or to a designated pick-up area, and provide excellent customer service at all times.
  • Maintain a Clean and Safe Environment: Keep your work area and the dining room, parking lot, restrooms, and playground clean and safe for guests and team members.
  • Stock and Manage Inventory: Stock sauces, cups, lids, and other essentials as needed to maintain throughout your shift.
  • Lead and Coach Your Team: Effectively manage and lead a team of people serving guests, while maintaining our operating standards to provide the best hospitality and guest experience.
  • Make Deliveries: Deliver food and supplies to guests and team members as needed.
  • Train and Develop Your Team: Coach, teach, and train team members on policies and procedures, and create a positive work environment for everyone.
  • Maintain Food Safety and Cleanliness Standards: Ensure that all food safety and cleanliness standards are met at all times.
  • Open and Close the Restaurant: Lead the shift as a key holder, opening and closing the restaurant as needed.

We're looking for a motivated and customer-focused individual to join our team as a Shift Leader. If you're passionate about delivering exceptional guest experiences and creating a positive work environment, we want to hear from you


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