Guest Service Associate
4 weeks ago
MCR Hotels is seeking a skilled and enthusiastic Guest Service Associate to join our team.
About the RoleAs a Guest Service Associate, you will play a vital role in delivering exceptional guest experiences and ensuring that every stay is memorable and enjoyable.
Salary: $38,000 - $48,000 per year
Main Responsibilities- Guest Interactions: Respond to guest inquiries, handle requests, and resolve issues in a professional and courteous manner.
- Administrative Tasks: Perform administrative tasks such as managing reservations, handling packages, and processing payments.
- Team Collaboration: Work collaboratively with fellow associates and other departments to ensure seamless communication and efficient service delivery.
Requirements:
- Customer Focus: Demonstrate a commitment to delivering exceptional customer service.
- Organizational Skills: Possess strong organizational skills to manage multiple tasks and prioritize responsibilities.
- Adaptability: Be flexible and adaptable in a fast-paced environment.
Benefits Package:
- Competitive Compensation: $38,000 - $48,000 per year
- Comprehensive Benefits: Enjoy a range of benefits including health insurance, paid time off, and opportunities for growth and development.
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