Nighttime Guest Service Representative

2 weeks ago


Albuquerque, New Mexico, United States Hyatt Place Albuquerque Airport Full time
Job Description:
We are seeking a Night Auditor to join our team at Hyatt Place Albuquerque Airport. As a key member of our front office staff, you will be responsible for ensuring a smooth guest experience during the night shift. Your ability to work independently and effectively communicate with colleagues and guests will be essential in this role.

**Key Responsibilities:**
  1. Process night audit reports, including balancing transactions, preparing nightly reports, and completing end-of-day procedures.
  2. Assist with guest requests and resolve issues efficiently.
  3. Ensure accurate cash handling and maintain proper record keeping.
  4. Maintain radio contact with other associates during the night shift.

About Our Company: Aimbridge Hospitality is a leading third-party hotel management company, with a growing portfolio of over 1,550 hotels across the globe. Our associates are passionate about delivering exceptional results and thrive in a culture that encourages growth and development.

Compensation and Benefits: We offer a competitive salary of $16.00 per hour, as well as comprehensive benefits, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401k retirement plan.
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