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Insurance Agency Team Member
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - Insurance Services. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and coordinating with other agency team members.
Key Responsibilities- Customer Service: Establish and maintain positive relationships with customers, respond to inquiries, and provide prompt and accurate service.
- Insurance Expertise: Educate customers about insurance options, provide information on policy changes, transfers, and claim submissions, and assist with billing clarification.
- Communication: Utilize excellent communication skills to efficiently meet the needs of customers, promote the development of our business, and coordinate with other agency team members.
- Customer Service Skills: Dedicated to providing exceptional customer service, able to effectively relate to customers, and anticipate their needs.
- Communication Skills: Excellent communication skills to assist customers and coordinate with other agency team members.
- Problem-Solving: Proactive in problem-solving and able to multitask.
- Language Skills: Spanish speaker preferred.
- Compensation: Hourly pay plus commissions, quarterly and annual bonus opportunities, and growth potential for advancement within the office.
- Paid Time Off: Paid vacation and personal/sick days.
- Valuable Experience: Opportunity to gain valuable career-building experience in the insurance industry.
Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We provide insurance and financial services to individuals and families, including auto, home, life, and retirement planning. As a State Farm agent, we are independent contractors who hire our own employees, and our employees are not employees of State Farm.