Client Advocate Specialist

3 days ago


Salt Lake, Utah, United States Harmonious Capital Administration Full time

Harmonious Capital Administration is seeking a highly motivated and detail-oriented Client Experience Associate to join its team. As a key member of the account management team, you will be responsible for nurturing and maintaining relationships with valued clients, ensuring their needs are met with excellence. This role demands exceptional organizational skills, superb communication abilities, and a knack for thriving in a fast-paced environment.

Job Description:
  • Serve as the primary point of contact for assigned client accounts, providing timely updates, gathering feedback, and addressing concerns in a prompt manner.
  • Understand clients' needs and objectives to tailor services and solutions that meet their requirements, acting as an advocate within the organization.
  • Manage and oversee client accounts, including onboarding, accurate account information maintenance, and cross-functional collaboration with internal teams.
  • Proactively engage with clients to provide updates, gather feedback, and address any concerns in a timely manner.

The ideal candidate will possess a Bachelor's degree in Business Administration, Marketing, or a related field, with previous experience in account management, client services, or customer support. Strong organizational skills, attention to detail, and excellent communication abilities are essential. The estimated salary for this role is $80,000 - $100,000 per annum, depending on location and experience.



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