Customer Experience Advocate
4 days ago
We are seeking a highly motivated and customer-focused Customer Experience Advocate to join our team at Just Right Heating And Cooling. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences by responding to customer inquiries, resolving their issues, and addressing their concerns in a timely and professional manner.
Key Responsibilities:
- Provide exceptional customer service by responding to customer inquiries and resolving issues efficiently
- Build strong relationships with customers through effective communication and problem-solving skills
- Identify opportunities to improve customer satisfaction and implement changes as needed
Requirements:
- Proven customer support or client service representative experience
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
Salary Range:$48,000 - $68,000 per year, depending on experience
Benefits:
- Health, vision, dental, and life insurance
- Paid time off
- 401k
- Education assistance or tuition reimbursement
- Employee discounts
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