IT PMO Process Manager
20 hours ago
The IT PMO Process Manager will oversee the portfolio and work with the overall IT team to complete projects, monitor the portfolio health, and contribute to yearly project budget planning. This role requires a strong understanding of IT processes and the ability to develop, maintain, and improve them.
Key Responsibilities:
* Develop and maintain IT processes and procedures
* Gather data outputs from projects and produce reports and forecasts about past and future project performance
* Manage data and find insights that can be used by the PMO Operations Manager to improve projects and their functioning
* Prepare data and reports for project managers, the PMO team, project stakeholders, and the C-suite, with an understanding of the different needs of each
* Review and monitor all IT project performance and perform regular process compliance checks and prepare reports for same
* Manage and recommend required improvements to all project methodologies
* Draft new and improving existing project management office policies and processes
* Work with PMO teams to ensure practices are well communicated and understood
Requirements:
* Bachelor's degree in Computer Science or a related field. Additional years of experience may be considered in lieu of a degree
* 5-7 years proven work experience in large PMO setup and Project Management methodologies (PMLC)
* Background in data validation and analysis
* Strong oral and written communication skills
* Self-driven and have demonstrated the ability to work independently with minimum guidance
* Demonstrated multitasking ability, flexibility, problem-solving skills, and a consistent record of on-time delivery and customer service
* Strong analytical ability and the ability to establish and maintain effective working relationships with others
* Expert in Excel and basic knowledge of PPM tools
* Basic SQL knowledge and tool configuration skillset
Preferred:
* Previous work in Smartsheet is a plus
* Previous Project Management Office experience
* Relevant training/certifications
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