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Spa Operations Manager

2 months ago

Athens, Georgia, United States IR Management LLC Full time
Job Title: Spa Manager

We are seeking a highly skilled and experienced Spa Manager to lead our team and ensure the success of our luxury boutique hotel's spa. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of the spa, managing staff, developing and implementing spa policies and procedures, creating and managing budgets, and ensuring that the spa meets its revenue targets.

Key Responsibilities:
  • Lead with Passion: Bring your unwavering passion for luxury boutique hotels, food, and hospitality to the forefront.
  • Nurture Your Team: Foster staff development and create a positive atmosphere that not only motivates our team but also ensures we meet our P&L goals.
  • Enrich Your Community: Engage with local vendors, businesses, and farms to source quality products while also educating junior team members and advocating for their growth and development.
  • Be the Solution: Oversee all facets of the spa, resolving any challenges that arise by maintaining effective communication with team-members and the community.
Requirements:
  • Foster Collaboration: Promote a "one-team, one-dream" mentality that encourages the recruitment and nurturing of the right individuals who are ready to serve our guests, achieve financial goals, and create memorable experiences.
  • Have Flexibility: Your schedule may vary (days, nights, weekends, holidays) based on seasonality, covers, and hours of operation. In general, you can anticipate working 50 to 55 hours a week.
  • Cultivate Humility & Transparency: Create a culture of humility, transparency, and ethical conduct where everyone feels safe, cared for, and inspired.
  • Lead with Integrity: Set the example by demonstrating all responsibilities of each position in the hotel when needed. Lead by example and set the tone for health, safety, and cleanliness throughout the property.
  • Enrich Your Community: Join volunteer and charity initiatives we support.
  • Show Compassion and Empathy: Listen to your team, be understanding, and provide a humane approach when individually coaching, inspiring everyone to excel.
  • Leave a Lasting Impression: Deliver a sense of home through quality, consistency, and teamwork.
  • Embrace Positivity: Cultivate a welcoming and approachable environment that is solution-driven, with a smile.
  • Foster Fun at Work: Influence and lead a positive, collaborative, and enjoyable team environment where everyone is treated with respect and kindness.
What We Offer:
  • Competitive Compensation: Competitive base pay, performance-based bonuses (paid quarterly), and PTO benefits after 90 days.
  • Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
  • Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
  • Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
  • Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
  • Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

We are committed to diversity and equality and do not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. Join us in our quest to change the hospitality industry forever, and let's create magic together.