Spa Operations Manager

4 weeks ago


Athens, Georgia, United States IR Management LLC Full time
Job Title: Spa Manager

We are seeking a highly skilled and experienced Spa Manager to lead our team at Rivet House, a luxury boutique hotel in Athens, Georgia. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our spa and ensuring that it runs smoothly and efficiently.

Key Responsibilities:
  • Manage and lead a team of spa professionals to deliver exceptional customer service and ensure a high level of guest satisfaction.
  • Develop and implement spa policies and procedures to ensure compliance with industry standards and company regulations.
  • Create and manage budgets to ensure the spa meets its revenue targets and operates within budget.
  • Oversee the development of new spa treatments and services to stay competitive in the market.
  • Manage customer relations and resolve any issues or complaints in a timely and professional manner.
Requirements:
  • Minimum 3 years of experience in a spa management role, preferably in a luxury hotel or resort setting.
  • Proven track record of success in managing a team and achieving revenue targets.
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Strong business acumen and ability to manage budgets and finances.
  • Knowledge of spa operations, including treatments, services, and equipment.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and fast-paced environment.
  • Professional development and training opportunities.
  • Collaborative and supportive team environment.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced Spa Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].


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