Customer Service Ambassador

4 weeks ago


Calumet City, Illinois, United States Edwin De Jesus Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Edwin De Jesus. As a key member of our team, you will be responsible for establishing strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and preferences.
  • Needs-Based Review Process: Conduct thorough reviews of our customers' insurance needs, providing them with personalized recommendations and solutions.
  • Lead Generation and Appointment Scheduling: Develop and implement strategies to generate new leads, schedule appointments, and identify opportunities to upsell and cross-sell our products and services.
What We Offer
  • Competitive Compensation: Earn a competitive hourly rate, plus commission and bonus opportunities.
  • Benefits Package: Enjoy a comprehensive benefits package, including health insurance, paid time off, and flexible hours.
  • Opportunities for Advancement: Grow your career with us and take on new challenges and responsibilities.
Requirements
  • Marketing and Sales Skills: Possess a strong interest in marketing and sales, with the ability to identify customer needs and provide tailored solutions.
  • Excellent Communication Skills: Demonstrate excellent written, verbal, and listening communication skills, with the ability to build strong relationships with customers and colleagues.
  • Team Player: Be a team player, with the ability to work collaboratively with colleagues to achieve common goals.


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