Sales Associate

1 week ago


Calumet City, Illinois, United States Pandora Full time
About the Role

Pandora is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering an exceptional customer experience, achieving sales goals, and building strong relationships with clients.

Key Responsibilities
  • Customer Engagement: Greet and engage every client in a welcoming manner, creating a positive and personalized shopping experience.
  • Sales Performance: Achieve and exceed sales goals by utilizing Pandora's specialized selling model (SPARK) and product knowledge.
  • Product Knowledge: Introduce shoppers to multiple categories of product to build brand loyalty and maximize sales results.
  • Loss Prevention: Maintain a keen awareness of shoppers to deliver a world-class shopping experience and control loss prevention.
  • Training and Development: Complete Pandora product knowledge training to leverage driving sales and stay up-to-date on current product launches and promotions.
  • Accountability: Display personal accountability in achieving and exceeding sales and KPI targets.
  • Visual Merchandising: Participate in visual directives, including setting trays, walls, and zones, and maintain pricing and visual standards.
  • Cleaning and Maintenance: Execute visual refreshes and uphold exceptional cleaning standards.
  • Attendance and Availability: Attend all scheduled shifts to ensure adequate coverage and meet company objectives.
Qualifications and Requirements
  • Retail and Sales Experience: Retail and/or previous sales experience preferred.
  • Customer Service Skills: Superior customer service skills and a passion for the customer experience.
  • Multi-Tasking and Adaptability: Ability to multi-task and thrive in a fast-paced environment.
  • Age and Eligibility: Must be 18 years of age or older and able to provide proof of identity and eligibility to work.
  • Physical Demands: Must be able to stand for long periods of time (exceeding 30 minutes).
  • Schedule and Availability: Ability to work a flexible schedule, including nights, weekends, and holidays.
About Pandora

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. With over 6,800 points of sale in more than 100 countries, Pandora is a leading global jewelry brand.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain.

Pandora's recruitment procedures are designed to be transparent and clear for all candidates, ensuring a fair and equal opportunity to demonstrate their competencies and skills.


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