Customer Service Representative

1 week ago


Tampa, Florida, United States Chadwell Supply Full time

About Chadwell Supply

We are a growing company that values innovation, hard work, and teamwork. We are proud to have been named the National Apartment Association's 2023 Top Employer in the Supplier Category.

Benefits

  • Competitive hourly wage of $17/hour
  • Full-time schedule: Monday-Friday, 9 am - 6 pm
  • Guaranteed 40 hours per week, with hybrid opportunities available upon completion of training
  • We offer medical, dental, vision, life insurance, disability, 401K, paid time off, paid holidays, and more
  • Employee discount program
  • Long-term career opportunities

Job Summary

The Renovation Coordinator is responsible for fielding incoming requests, distributing tasks, and monitoring renovation queues. This role requires strong communication skills, process analysis, and improvement skills.

Key Responsibilities

  • Field incoming renovation-related inquiries via phone, email, website, and fax
  • Maintain accurate documentation of quotes and orders
  • Meet acceptable turnaround times for quotes, returns, and orders
  • Review and process return authorizations promptly
  • Monitor renovation queues and provide web support

Requirements

  • Good interpersonal skills and effective communication with vendors, managers, and coworkers
  • Proficiency in Microsoft Outlook, Word, and Excel
  • Strong process analysis and improvement skills
  • Ability to work in a self-managed team environment


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