Customer Service Team Member

3 weeks ago


San Mateo, California, United States Michaels Stores Full time
Job Summary

As a Customer Service Team Member at Michaels Stores, you will be responsible for delivering exceptional customer service, helping customers shop our store, and finding what they're looking for. You will ensure all customers receive a fast and friendly checkout experience. Your duties will include completing truck unloading and merchandise duties throughout the store, maintaining store recovery standards to deliver our Brand Promises, and assisting with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

Key Responsibilities

* Provide a fast and friendly checkout experience; execute cash handling to standards
* Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
* Educate customers on the Voice of Customer (VOC) survey
* Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
* Participate in the truck unload, stocking, and planogram (POGs) processes
* Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
* Perform Store In Stock Optimization (SISO) and AD set duties as assigned
* Support shrink and safety programs
* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
* Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members

Requirements

* Retail and/or customer service experience preferred
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment

  • San Mateo, California, United States Michaels Stores Full time

    Job SummaryWe are seeking a Customer Service Team Member to join our team at Michaels Stores. As a Customer Service Team Member, you will be responsible for providing exceptional customer service, helping customers shop our store, and ensuring all customers receive a fast and friendly checkout experience.Key ResponsibilitiesProvide friendly customer service,...


  • San Mateo, California, United States Michaels Stores Full time

    About the RoleWe are seeking a skilled and customer-focused Framing Services Team Member to join our team at Michaels Stores. As a key member of our store team, you will be responsible for providing exceptional customer service and creating memorable framing solutions for our customers.Key ResponsibilitiesAdhere to Standard Operating Procedures (SOPs) and...


  • San Mateo, California, United States CHUCK E CHEESE Full time

    Job SummaryAt Chuck E. Cheese's, we're passionate about creating a fun and welcoming environment for families. As a Cashier and Guest Experience Specialist, you'll play a vital role in delivering exceptional service and ensuring our guests have an unforgettable experience.Key ResponsibilitiesProvide top-notch customer service to guests, responding to their...


  • San Bernardino, California, United States Team A.R. Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with clients and customers, driving sales and customer enrollment.Key Responsibilities:Develop and maintain strong...


  • San Mateo, California, United States Regus Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Community Associate. As a key member of our community, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide proactive and reactive support to our members, ensuring their needs are met and...


  • San Mateo, California, United States Regus Management Group, LLC Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Community Associate. As a key member of our community, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide proactive and reactive support to members, addressing their queries and concerns in...


  • San Mateo, California, United States Walgreens Full time

    Join the Walgreens Team as a Customer Service AssociateWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales transactions, and recommending products to customers.Key...


  • San Mateo, California, United States State Farm Insurance Full time

    Job Summary: We are seeking a highly skilled Customer Relations Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues that may arise. You will also be responsible for processing...


  • San Mateo, California, United States Costco Full time

    At Costco, we're looking for a skilled Cashier (Front End) to join our team. As a key member of our sales floor, you'll be responsible for processing member orders, collecting payment, and providing exceptional customer service. You'll also be involved in maintaining a clean and organized sales environment, including performing cleaning duties, setting up...


  • San Mateo, California, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.Key ResponsibilitiesProvide...


  • San Mateo, California, United States Williams-Sonoma Full time

    About the RoleAs a key member of our team, you will be responsible for delivering exceptional customer experiences at our Williams-Sonoma store. Your primary focus will be on providing personalized service, ensuring accurate transactions, and maintaining a positive and engaging store environment.ResponsibilitiesEngage with customers, providing tailored...


  • San Mateo, California, United States Home Depot Full time

    Job DescriptionCustomer Service/Sales Position Purpose:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Sales associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide fast, friendly...

  • Customer Service Lead

    4 weeks ago


    San Mateo, California, United States Circle K Full time

    Lead Customer Service Representative at Circle KAs a key member of our team, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. You will also provide training and guidance to new Customer Service Representatives, ensuring they have the skills and knowledge needed to succeed in...


  • San Mateo, California, United States Home Depot Full time

    Job Title: Customer Service/SalesAt Home Depot, we are seeking a skilled Customer Service/Sales associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide fast, friendly service to customers by actively seeking out their...

  • Sales Team Member

    3 weeks ago


    San Bernardino, California, United States Team A.R. Full time

    Job DescriptionWe are seeking a highly motivated and ambitious individual to join our sales team as a Team Member. As a key member of our team, you will be responsible for identifying and developing new streams of revenue through innovative sales strategies and marketing plans.This is a career opportunity that offers a weekly pay structure with an uncapped...

  • Culinary Team Member

    4 weeks ago


    San Mateo, California, United States Cinépolis Cinemas USA Full time

    About the RoleCinépolis USA is seeking a skilled and motivated Kitchen Staff member to join our team. As a key member of our culinary team, you will be responsible for ensuring consistency in food quality, preparing orders in a timely manner, and maintaining a clean and safe working environment.Key ResponsibilitiesPrepare menu items accurately and promptly...


  • San Mateo, California, United States Atria Park - Park of San Mateo Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Receptionist at Atria Park - Park of San Mateo. As a key member of our community, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a positive experience for our residents and guests.Key...

  • Travel Team Member

    4 weeks ago


    San Diego, California, United States Controlled Contamination Service Full time

    Job Title: Travel Team MemberControlled Contamination Services is seeking a highly skilled and detail-oriented Travel Team Member to join our team. As a key member of our team, you will be responsible for ensuring the highest degree of service and integrity in the cleaning of controlled environment and GMP laboratory environments.Key Responsibilities:Perform...


  • San Mateo, California, United States Massage Envy Full time

    Overview:We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Associate at Massage Envy San Mateo. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.Key Responsibilities:Provide outstanding...

  • Member Team Lead

    3 weeks ago


    San Diego, California, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled Member Team Lead to join our team at Walmart. As a Member Team Lead, you will be responsible for supervising a team of associates and ensuring exceptional member service.Key Responsibilities:Supervise and train a team of associates to provide excellent member serviceAssist management with the supervision of...