Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with clients and customers, driving sales and customer enrollment.
Key Responsibilities:
- Develop and maintain strong relationships with clients and customers to drive sales and customer enrollment.
- Identify and resolve client issues and concerns, ensuring client satisfaction.
- Utilize product knowledge to support sales efforts and facilitate new client acquisitions.
- Provide clients with personalized purchasing experiences and excellent customer service.
- Collaborate with the sales team to process orders and set installation dates.
- Document client information and ensure accurate purchase orders.
- Work with fellow team members to achieve sales targets.
Ideal Candidate:
- High School Diploma or equivalent certification required.
- 1-3 years of experience in Marketing, Customer Service, Hospitality, Sales, or related fields preferred.
- People-oriented, with a strong desire to build and nurture relationships.
- Charismatic and personable, facilitating positive interactions with team members.
- Results-driven and self-motivated, continually improving interpersonal skills.
- Strong active listening skills and empathy towards client concerns.
- Solution-oriented with a proactive approach to overcoming challenges.
Requirements:
This position requires daily travel to our office in Ontario. Local candidates only (or relocating within 2 weeks of an offer).
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