Account Manager

3 days ago


Brockton, Massachusetts, United States Alliance Franchise Brands Full time
Account Manager Job Description

Image360-Plymouth is seeking a highly motivated and experienced Account Manager to join our team. As an Account Manager, you will be responsible for managing existing active account opportunities and developing new account relationships.

Key Responsibilities:
  • Evaluate clients' needs and develop solutions based on those needs
  • Make follow-up calls to and arrange and conduct visits of existing and prospective customers
  • Quality assurance and client service of outgoing jobs
  • Ability to be a conduit between our operations team and clients in order to ensure strong client service, timeliness and quality
  • Systematic estimate management and follow up
  • Update client records and purchasing history
  • Marketing to pre-existing clients
  • Maintain client contact information in an organized and presentable method
Requirements:
  • At least 4 years business-to-business and / or customer service experience preferred
  • Previous experience in the interior design, artwork or sign/graphic industries
  • Proficiency in Microsoft Office Suite
  • Professional, upbeat, and outgoing with excellent people skills
  • Detail-oriented, dependable, and self-motivated
  • Positive outlook, goal-oriented, and reliable
  • Clean driving record with dependable vehicle and valid driver's license
  • Strong communication skills, both written and verbal
  • Keen multi-tasking abilities
  • Self-motivated and team player
  • Ability to continue and build professional relationships with diverse customer/prospect base
Working Conditions:
  • Salaried position with performance driven bonus potential
  • Team environment
  • Benefits package including paid vacation and insurance

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