Payment Experience Associate I
5 days ago
We are seeking a highly skilled Payment Experience Associate I to join our team at Flywire.
This is not a typical support role. As the first point of contact, you will be equipped with broad knowledge of Flywire's core business capabilities, which will enable you to troubleshoot any aspect of our payer's problems.
You will be the first person customers connect with who guides them through their payment process. You will liaise closely with all departments in a fast-paced environment where growth and change are the norm.
Key Responsibilities- Develop a thorough understanding of the company's products, services, and policies to provide accurate, efficient, and personalized solutions to Flywire users.
- Handle customers' questions and concerns with speed, professionalism, and empathy, making a positive first impression of Flywire.
- Carry out proactive payer outreach to support the completion of a booking or the resolution of an issue.
- Solve complex payment problems utilizing different software tools and collaborating closely with team members and other departments.
- Conduct daily follow-up with previously unresolved requests.
- Collect feedback to better understand payment issues and payer trends, escalating insight to senior members.
- Stay updated on new product features, updates, and company policies to provide accurate and current information to customers.
- Be inspired to take initiative in new projects that contribute to the greater success of the business.
- Be highly flexible and open to change in job responsibilities, processes, and procedures as the company grows and evolves.
As a Payment Experience Associate I, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be able to develop your skills and knowledge, and contribute to the success of the business.
You will be part of a spirited team, where resilience, curiosity, cultural awareness, and empathy are key traits.
We offer a strong base to build a career within Flywire, with opportunities for growth and development.
-
Payment Experience Associate I
5 days ago
California, United States Flywire Full timeAbout the RoleWe are seeking a highly skilled Payment Experience Associate I to join our team at Flywire. As a key member of our customer support team, you will be responsible for providing exceptional customer service and resolving complex payment issues.Key ResponsibilitiesDevelop a thorough understanding of Flywire's products, services, and policies to...
-
Technical Support Coordinator
3 weeks ago
California, United States Boost Payment Solutions Full timeAbout Boost Payment SolutionsBoost Payment Solutions is dedicated to enhancing the utilization and acceptance of commercial cards through a range of proprietary technology-driven solutions. As a pioneering fintech acquirer, Boost focuses exclusively on the B2B sector, transforming the way commercial card payments are initiated, accepted, and processed for...
-
Clinical Research Associate I
2 months ago
California, United States Cedars-Sinai Full timeJob DescriptionCome join our teamThe Clinical Research Associate I works directly with a Clinical Research Coordinator, Research Program Administrator, or Research Nurse to coordinate and/or implement the study. Evaluates and abstracts research data and ensures compliance with protocol and research objectives. Responsible for completing case report forms,...
-
Marketing Manager
4 weeks ago
California, United States Aquent Full timeMarketing Manager - Innovative Payments and Commerce Are you ready to revolutionize the future of digital payments and commerce? Join our cutting-edge Wallet, Payments, and Commerce team as a Marketing Manager and be part of creating wonder that transforms entire industries! About Us: We’re not just building great products – we’re creating experiences...
-
Software Development Engineer
1 week ago
California, Missouri, United States Twitch Full timeAbout TwitchTwitch is a leading live streaming service that connects millions of users worldwide through gaming, entertainment, music, sports, and other communities.We're a community-driven company that values collaboration, innovation, and customer satisfaction. Our mission is to empower live communities and provide a platform for creators to earn a living...
-
Research Associate I
2 days ago
San Diego, California, United States WuXi AppTec Full time{"title": "Research Associate I", "content": "Job SummaryWuXi AppTec is seeking a highly motivated Research Associate I to support our in vivo pharmacology team for various projects. As a key member of our team, you will assist with in vivo pharmacology experiments, perform in-life blood sampling, and monitor mouse groups enrolled in drug efficacy...
-
Sales Associate
4 months ago
California, United States Five Below Part timeAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they'll tell you...
-
Production Operations Manager
2 weeks ago
Tracy, California, United States O-I Full timeAs a Production Operations Manager at O-I, you will oversee the comprehensive functioning of the production lines associated with a designated furnace, ensuring seamless operations around the clock, every day of the week. Your leadership will be pivotal in optimizing production outcomes while adhering to established safety, quality, and cost standards.Key...
-
Epidemiology Infection Preventionist I
4 weeks ago
California, United States Cedars-Sinai Full timeJob DescriptionThe Infection Preventionist I is responsible for identifying, investigating, monitoring, and reporting healthcare associated infections and collaborating to promote, implement and sustain effective infection prevention and control strategies which contribute to the provision of high-quality patient care. The Infection Preventionist I ensures...
-
Backflow Prevention Specialist I/II
3 weeks ago
California, Missouri, United States The WaterSifu website Full timePosition Overview:The WaterSifu website is seeking a knowledgeable and proactive Cross Connection Control Specialist I or II to enhance our Water Field & Operations Division. This role is pivotal in managing the Cross-Connection Control program, ensuring compliance with relevant regulations.Key Responsibilities:Administer the Cross-Connection Control program...
-
Backflow Prevention Specialist I/II
3 weeks ago
California, Missouri, United States The WaterSifu website Full timePosition Overview:The WaterSifu website is seeking a knowledgeable and proactive Cross Connection Control Specialist I or II to enhance our Water Field & Operations Division. This role is pivotal in overseeing the Cross-Connection Control program, ensuring compliance with vital regulations to safeguard water quality.Key Responsibilities:Administer the...
-
CPU Core RTL Design Engineer
2 weeks ago
California, United States I Machines, Inc Full timeJob SummaryWe are seeking a highly skilled CPU Core RTL Design Engineer to join our team at I Machines, Inc. as a Hardware Microarchitecture Specialist. The successful candidate will be responsible for developing the technology for Hardware Microarchitecture/RTL design for the new CPU core.Key ResponsibilitiesDevelop HW Microarchitectural specifications that...
-
Retail Associate I
3 weeks ago
McClellan Place, California, United States PRIDE Industries Full timeCompensation:$17.87 per hour Work Arrangement:OnsiteCompany Overview:PRIDE Industries is dedicated to a meaningful mission: To Create Jobs for Individuals with Disabilities while delivering exceptional, value-driven solutions to our clients across the nation.We are currently seeking candidates for the following role:AbilityOne Program:This position is part...
-
Head of Sales
4 months ago
California City, United States Black Pen Recruitment Full timeAbout the job Head of Sales (FinTech/B2C/Payments) Head of Sales (Fintech/B2C/Payments) Our Client, a US based Fintech providing payment experience that's delightful and fast, mission is to remove the friction of sending money across borders and to level the economic playing field on a global scale. To achieve this they are building a global payment...
-
Member Experience Associate
2 days ago
California, USA, United States AAA Northern California, Nevada & Utah Full time{"title": "Member Experience Associate", "description": "Transforming the Member ExperienceAt AAA Northern California, Nevada & Utah, we're committed to delivering exceptional service and value to our Members. As a Member Experience Associate, you'll play a critical role in helping us achieve this goal.Key ResponsibilitiesProvide personalized service to...
-
Consumer Lending Specialist I
3 weeks ago
California, United States Foothill Credit Union Full timePosition: Consumer Lending Specialist I (CLS I) Salary Range: $24.18 to $36.27 Overview Established in 1958, Foothill Credit Union is a member-focused, not-for-profit financial cooperative with assets of $720 million, dedicated to serving over 30,000 members. Our commitment lies in delivering exceptional service to our extensive network of SEGs, which...
-
Glass Furnace Operations Leader
2 weeks ago
Tracy, California, United States O-I Full timeAbout the Role:O-I is seeking a highly skilled and experienced Unit Plant Manager to lead the total operation of the production lines of an assigned furnace on a 24 hour / 7 day a week basis.The successful candidate will be responsible for maximizing production performance within established safety, quality and cost parameters through the line management...
-
Unit Production Manager
2 weeks ago
Tracy, California, United States O-I Full timeAbout the Role:O-I is seeking a highly skilled and experienced Unit Plant Manager to lead the total operation of the production lines of an assigned furnace on a 24 hour / 7 day a week basis.The successful candidate will be responsible for maximizing production performance within established safety, quality and cost parameters through the line management...
-
Senior Software Development Engineer in Test
1 week ago
California, Missouri, United States ReCharge Payments Full timeAbout the RoleWe are seeking a highly skilled Senior Software Development Engineer in Test to join our team at Recharge Payments. As a key member of our QA group, you will play a critical role in maintaining high-quality software products through automated testing pipelines, manual feature testing, and product reliability monitoring.This is an exciting...
-
Sales Associate
4 days ago
Torrance, California, United States Express Full timeAbout ExpressExpress is a leading fashion retailer offering a wide range of stylish and high-quality clothing and accessories for men and women. Our mission is to provide an exceptional shopping experience for our customers, with a focus on style, quality, and value.Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to...