Beverage Operations Manager
1 week ago
SAHARA Las Vegas is seeking a highly skilled Beverage Shift Manager to oversee the daily operations of our beverage services. As a key member of our team, you will be responsible for ensuring exceptional guest experiences, managing staff, and maintaining high standards of quality and service.
Key Responsibilities:- Manage the daily operations of beverage services, including floor management, staff management, and guest experience.
- Create and implement daily and weekly schedules for beverage staff and cocktail services.
- Coordinate and implement Standard Operating Procedures (SOPs), cocktail/beverage programs, and service training for beverage staff and cocktail services.
- Ensure the cleanliness and sanitation of work areas and equipment in accordance with Health Department standards.
- Prepare daily orders and ensure units are stocked with appropriate levels of product.
- Resolve routine questions and problems and refer more complex issues to Operations Manager.
- Develop and maintain a positive and productive work environment that fosters guest satisfaction and staff engagement.
- A minimum of 2 years of work experience in a leadership role within beverage services.
- Working knowledge of mixology, wines, casino floor beverage service, VIP bottle service, and all phases of beverage administration.
- Strong guest service, interpersonal, organizational, analytical, problem-solving, and leadership skills.
- Computer skills including MS Office and Point of Sales systems.
- Exceptional coaching and communication skills.
- Must be 21 years of age or older.
- Must be able to obtain a Nevada Gaming License, Nevada Food Handler Safety card, and Nevada Alcohol Awareness Card.
SAHARA Las Vegas is a boutique hotel and casino that embodies the timeless soul of Las Vegas. With a bold, sophisticated flair and a boutique approach to personal service, SAHARA provides guests with an intimate and unexpected experience that sets a new standard for Vegas.
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