Restaurant Operations Manager
2 weeks ago
We are a rapidly growing restaurant group with a people-driven culture, committed to serving high-quality food and providing exceptional customer service. Our restaurants offer a comfortable and welcoming atmosphere, with a lively downtown vibe.
Job SummaryWe are seeking an experienced Restaurant Operations Manager to join our team at Next Door Eatery in Indianapolis, IN. The successful candidate will support the General Manager in building a cohesive team, managing daily restaurant operations, and creating an environment of fun, warm, and relaxed hospitality.
Key Responsibilities- Assist the General Manager in all areas of the restaurant, including staff supervision, training, and development.
- Ensure positive guest service in all areas, promptly investigating and resolving complaints concerning service and food quality.
- Manage shifts, including daily decision-making, scheduling, product quality, and cleanliness.
- Develop employees by providing ongoing feedback, establishing performance expectations, and assisting with performance reviews.
- Ensure compliance with operational standards, health department regulations, and all federal/state/local laws.
- Manage financial and personnel/payroll administrative duties, including accurate and timely completion of tasks.
- Ensure proper safety procedures are in place to provide a safe working and guest environment.
- Minimum 3 years of experience in a supervisory position for a full-service, high-volume, urban casual dining restaurant or other food and beverage establishment with a similar capacity and clientele.
- Exceptional communication skills, with the ability to manage multiple tasks at a time while maintaining attention to detail.
- Strong computer skills, including experience with Microsoft Excel and Word, Aloha POS, and Hot Schedules.
- Ability to work evenings, weekends, and holidays, with a flexible schedule.
- Must be at least 18 years of age and able to serve alcohol.
- Competitive salary: $43,000 - $54,000 annually
- PTO and Paid Sick Time
- Health, vision, and dental insurance
- 401K retirement plan with employer match
- Short-term and Long-term disability insurance
- Wellness reimbursement program
- Store discount
- Educational Reimbursement
- Advancement Opportunities
- Great Company Culture and Community Involvement
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