Vehicle Lot Supervisor
2 weeks ago
The role of the Vehicle Lot Supervisor involves overseeing the management of vehicles within the lot, ensuring that all operations run smoothly and efficiently.
Key Responsibilities:
- Ensure that all vehicles secured overnight are present on the lot, with windows clearly marked indicating the last six digits of the VIN, client information, key status, and drivability.
- Maintain accurate records of appointments, delivery schedules, and transportation details.
- Facilitate the retrieval of customer personal belongings and manage vehicle releases.
- Document daily vehicle deliveries and releases to maintain accurate inventory records.
- Provide assistance and support to Repossession Agents as required.
- Oversee the management of personal property from all vehicles, creating a detailed inventory using company applications and ensuring proper storage.
- Monitor the property area, ensuring the removal of outdated items.
- Communicate effectively with team members across the state.
Qualifications:
- 1-2 years of relevant experience in customer service, preferably in recovery or collections.
- A high school diploma or equivalent is required.
- Proficient computer skills, including the ability to operate a tablet with various applications.
- Familiarity with the repossession process, account management, and vendor communication is preferred.
- Detail-oriented with strong multitasking abilities.
- Exceptional organizational skills to manage time-sensitive tasks effectively.
- Outstanding interpersonal skills, demonstrating professionalism and courtesy in both oral and written communication.
- Able to engage with a diverse customer base and workforce.
- Assertive with strong investigative and follow-up capabilities.
- Ability to collaborate well within a team and focus on achieving results, demonstrating adaptability in a fast-paced environment.
- Strong communication skills to work effectively with team members.
Physical Requirements:
- Proficient use of a tablet, laptop, and mobile phone.
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