Customer Service Expert

3 days ago


Montgomery, Alabama, United States Bastion Recruiting Full time

We are seeking a highly skilled Customer Service Expert to join our team at Bastion Recruiting in the state of Alabama. The estimated salary for this position is $40,000 - $60,000 per year, depending on experience.

Job Description

Bastion Recruiting is committed to delivering exceptional support to clients navigating their benefits. As a Customer Service Expert, you will serve as the first point of contact for client inquiries about benefits, provide personalized guidance and support to clients, develop strong relationships with new and existing clients, and resolve routine and complex issues to ensure a smooth client experience.

Key Responsibilities
  • Serve as the primary point of contact for client inquiries about benefits
  • Provide expert guidance and support to clients
  • Develop strong relationships with new and existing clients
  • Resolve routine and complex issues to ensure a smooth client experience

Requirements

  • Excellent communication skills to support effective client interactions
  • Ability to work independently and in a team setting
  • Goal-oriented with a strong attention to detail

What We Offer

  • Competitive compensation with monthly performance bonuses
  • Health and life insurance options
  • Company stock options
  • Retirement benefits with ongoing renewal
  • Paid, in-depth training
  • Flexible work schedule with occasional remote days


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