Customer Service Representative Expert
3 weeks ago
As a dynamic and innovative company specializing in the energy sector, Jobs for Humanity is seeking a dedicated Remote Customer Service Representative to join our team. This work-from-home opportunity requires excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Resolve customer complaints and issues effectively and efficiently
- Provide product information and assistance to customers
- Process orders, returns, and exchanges accurately
- Collect overdue payments for the company and handle debt collection procedures
- Maintain customer records and update information as needed
- Collaborate with other team members to ensure customer satisfaction
Requirements and Qualifications:
- High school diploma or equivalent
- Proven customer service experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
Estimated Salary: $40,000 - $60,000 per year.
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