Customer Service Representative Expert

3 weeks ago


Montgomery, Alabama, United States Jobs for Humanity Full time
Job Description:

As a dynamic and innovative company specializing in the energy sector, Jobs for Humanity is seeking a dedicated Remote Customer Service Representative to join our team. This work-from-home opportunity requires excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner
  • Resolve customer complaints and issues effectively and efficiently
  • Provide product information and assistance to customers
  • Process orders, returns, and exchanges accurately
  • Collect overdue payments for the company and handle debt collection procedures
  • Maintain customer records and update information as needed
  • Collaborate with other team members to ensure customer satisfaction


Requirements and Qualifications:
  • High school diploma or equivalent
  • Proven customer service experience
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office and CRM software


Estimated Salary: $40,000 - $60,000 per year.

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