Agency Support Specialist

3 weeks ago


Mobile, Alabama, United States Ramon Glenn - State Farm Agency Full time

Ramon Glenn - State Farm Agency in Mobile, AL is looking for an Agency Support Specialist to join our team. This role offers a competitive salary of $38,000 per year, plus bonus opportunities. As an Agency Support Specialist, you will be responsible for providing product/services information, resolving emerging problems, managing incoming calls, handling customer complaints, keeping records of customer interactions, processing customer accounts and filing documents.

The ideal candidate is a professional with a great attitude and outgoing personality. They should have strong phone contact handling skills, active listening, and the ability to empathize with customers when necessary. Strong problem-solving skills, excellent communication and presentation skills are also required. Benefits include:

  • Base pay plus bonus
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office


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