IT Support Specialist

3 weeks ago


Mobile, Alabama, United States Xante Corporation Full time
About the Role

We are seeking a skilled Technical Support Specialist to resolve computer-related issues for our clients.

Key Responsibilities:

  • Provide technical assistance with computer hardware and software to ensure optimal performance.
  • Utilize excellent communication skills to resolve client issues via phone, in-person, or electronically.
  • Analyze and recommend hardware and software improvements to enhance overall system efficiency.
  • Effectively track customer issues and resolutions to maintain accurate records.

Required Qualifications:

  • Prior experience in IT, customer service, or related fields is highly valued.
  • Able to build rapport with clients and provide exceptional support.
  • Demonstrate strong troubleshooting and critical thinking skills to resolve complex issues.
  • Maintain a positive and professional demeanor at all times.
  • Hold a valid driver's license.

Estimated Salary: $60,000 - $80,000 per year.



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