Technical Support Specialist
3 days ago
We are seeking a highly skilled Technical Support Specialist to join J Townsend Personnal, Inc. JTP Temp, Inc.
As a key member of our team, you will be responsible for providing technical assistance with computer hardware and software to our clients.
The estimated salary for this position is $65,000 - $90,000 per year, depending on experience and location.
Key Responsibilities:
- Provide technical support via phone, in person, or electronically
- Recommend hardware and software improvements to enhance client satisfaction
- Track customer issues and resolutions using our proprietary system
Requirements:
- Previous experience in IT, customer service, or related fields
- Ability to build rapport with clients and provide exceptional customer service
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
Benefits:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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Technical Support Specialist
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