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Catering Operations Supervisor

2 months ago

Bala Cynwyd, United States Corner Bakery Full time
Position Overview:

The Catering Operations Supervisor oversees the entire catering functions within one of our establishments.

This role encompasses responsibilities such as managing catering orders, scheduling delivery personnel, overseeing food production and preparation, and ensuring the cleanliness and organization of the catering division.

The Catering Operations Supervisor engages with external clients and communicates directly with guests on a daily basis.

Key Responsibilities:

As the Catering Operations Supervisor, you will lead the preparation, presentation, and service of our exceptional cuisine. This position requires close collaboration with catering and retail staff, as well as restaurant management.

Essential Duties:

  • Processes and adjusts orders via phone using the POS system
  • Inputs online orders into the POS system
  • Addresses customer inquiries with managerial approval
  • Assigns delivery tasks to catering staff
  • Initiates and completes food preparation and baking tasks
  • Assembles catering meals in baskets, trays, and bowls
  • Delivers orders by vehicle or on foot
  • Handles breakfast and lunch meal preparations
  • Manages cleaning responsibilities
  • Disposes of trash as needed
  • Distributes tips to staff on a daily basis
  • Implements Catering Sales strategies as required, including but not limited to:
Regular follow-ups with customers
Menu distribution
Coordination and execution of community events
Menu presentations and food sampling
Identifying potential sales leads through proactive outreach
Additional Responsibilities: Expo Duties, Cashier, Dishwasher, Line Cook
Highlighted Tasks Include:

  • Maintaining well-stocked front-of-house displays and condiment stations
  • Inspecting restroom facilities
  • Clearing tables
  • Preparing food according to specifications and customer requests
  • Ensuring accurate cash handling and financial transaction integrity
  • Preparing and organizing food for guest delivery

Qualifications:

  • High School diploma or equivalent, or currently pursuing completion
  • Must complete CBC driver training, pass a Motor Vehicle Record check per CBC standards, and maintain a valid driver's license with insurance
  • State Foodhandler card/ServSafe certification as applicable
  • Preferably at least 3 months of experience in a customer service role, preferably in a restaurant or retail setting
  • Proficient in MS Office and POS systems
  • Strong guest service and communication skills are essential
  • Must be able to read, write, and speak English
  • Basic math skills (addition, subtraction, multiplication, division) are required

Additional Information:

We are an Equal Opportunity / E-Verify Employer. We adhere to all Ban the Box and Fair Chance hiring guidelines in accordance with federal and local laws.