Compliance Operations Manager
3 days ago
Associated Bank is a leading financial institution that strives to create an inclusive culture where diverse perspectives are valued and recognized as strengths critical to our success.
Pursue your career with us and enjoy competitive salaries, professional development opportunities, and a dynamic work environment.
We have a rich history of being a best place to work in the Midwest, making us proud of our reputation as a great employer
Job OverviewThe Operations Research Lead is responsible for providing legal direction and discretion to Research Team colleagues for multiple states on Levies, Garnishments, Subpoenas, Citations, and other legal type requests or processes to mitigate and manage regulatory and compliance risks.
This role requires strong leadership and communication skills, with the ability to respond to inquiries using the highest level of professionalism.
As a key member of our team, you will be responsible for monitoring daily production, ensuring staff is at the right place at the right time to meet overall daily service level goals.
Key Responsibilities:- Provide work direction to the operating unit in daily activities, while helping to maintain an efficient operating team.
- Responsible for providing correct legal direction according to state(s) statutes and/or current policies and procedures when resolving processing situations and override policy when necessary to ensure customer satisfaction while still mitigating legal risk to the company.
- Serve as a subject matter expert on Legal Documentation for multiple states.
- Retirement savings including both 401(k) and Pension plans.
- Paid time off to volunteer in your community.
- Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
- Competitive salaries with professional development and advancement opportunities.
- Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
- Personal banking, loan, investment and insurance benefits.
Please note that we are an equal opportunity employer committed to creating a diverse workforce.
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