Restaurant Operations Manager

3 weeks ago


Green Bay, Wisconsin, United States TMart Operations I LLC DBA Dunkin' and Baskin-Robbins Full time
Job Overview

We are seeking an experienced Restaurant Operations Manager to oversee the day-to-day operations of our restaurants in Wisconsin, Minnesota, and Michigan.

The ideal candidate will have a strong background in leadership and management, with a proven track record of improving restaurant performance and driving business growth.

Responsibilities
  • Coaching and developing Restaurant Managers to effectively manage their teams and drive sales growth
  • Communicating company goals and expectations to Restaurant Managers and ensuring they understand their role in achieving those goals
  • Leading and developing high-performing Management Team Members by providing training tools, feedback, and coaching to help them achieve their personal and professional goals
  • Promoting an environment where there is a sense of urgency to satisfy guests and taking proactive and reactive actions necessary to keep the guest service platform running smoothly
  • Having systems and processes in place to confirm completion of regular reporting and all necessary tasks by all restaurants to ensure compliance with Company, Brand, State, and Federal requirements, as well as operational success
Requirements
  • FIVE YEARS previous leadership experience in retail, restaurant or hospitality management is required
  • A strong understanding of company financials and how to influence and ensure consistent, positive change in key restaurant metrics
  • Organization and effective follow-up with teams is essential for success
  • Produces professional and clear, concise communication (both written and spoken)
  • Demonstrates honesty, integrity, clean image, and a positive influence

Salary: $60,000 - $80,000 per year, plus opportunities for bonuses and additional compensation based on performance. Flexible hours, but must be available to work any shift, including holidays and weekends.

This position offers a competitive salary and benefits package, including health, dental, and vision insurance*, 401k and 401K matching*, short- and long-term disability*, flexible spending account*, life insurance*, paid time off*, paid training*, use of company automobile (clean driving record permitting), use of company phone, use of company laptop, scholarship opportunities (up to $3,000 / employee / year), flexible schedules*, employee assistance program*, employee discounts*, annual apparel gifts*, invited to attend corporate meetings and events with the opportunity to earn and win cash and prizes*



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