Regional Operations Manager
3 days ago
We are seeking an experienced Regional Supervisor to oversee the operations, safety, systems, growth and development of our restaurants in Wisconsin, Minnesota, and Michigan. As a key member of our team, you will be responsible for coaching and developing Restaurant Managers to effectively manage their stores, communicating company goals and expectations, leading high-performing Management Team Members, and promoting a sense of urgency to satisfy guests.
The ideal candidate will have at least 5 years of leadership experience in retail, restaurant or hospitality management, with a strong understanding of company financials and how to influence and ensure consistent, positive change in key restaurant metrics. This is a challenging yet rewarding role that offers competitive compensation, benefits, and opportunities for advancement.
Estimated Salary: $60,000 - $80,000 per year
Responsibilities- Coach and develop Restaurant Managers to effectively manage their stores, including training and development of knowledge and understanding of general business operations, financials, people development, staffing, problem-solving, safety and security, cleanliness, maintenance, follow-up, applicable laws, and compliance.
- Communicate and confirm understanding of company goals, expectations, and initiatives to Restaurant Managers, ensuring communication is delivered, as needed, from Restaurant Managers to all required employees, and engaging the appropriate follow-up to see those goals, expectations and initiatives are realized.
- Lead and develop high-performing Management Team Members by overseeing consistent recruitment selection, onboarding, training, mentoring, performance management, and ongoing professional development, providing training tools, honest feedback, coaching and support of personal and professional goals.
- Promote an environment where there is a sense of urgency to satisfy guests, taking all proactive and reactive actions necessary to keep the guest service platform, location-specific needs, and feedback communicated and addressed.
This position requires flexible hours, including working any shift, holiday, or weekend as required. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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