Morning Server

1 day ago

Milwaukee, Wisconsin, United States NCG Hospitality Full time
Unlock Your Potential as a Morning Server at The Trade Hotel Milwaukee

Are you ready to embark on an exciting journey in the hospitality industry? We're seeking a motivated and friendly Morning Server to join our team at The Trade Hotel Milwaukee. As a Morning Server, you'll play a vital role in providing exceptional guest service and customer care in our restaurant and/or during event functions hosted by the property.

Key Responsibilities:
  • Greet every guest with a warm smile and welcoming attitude
  • Take dining room and room service orders; communicate them to the kitchen through the point-of-sale system; follow-up directly with cooks as needed
  • Check in frequently with guests to ensure all needs and expectations are being met
  • Prepare checks and post payments using the point-of-sale system
  • Remove dishware from tables/counters during the dining experience as well as at the end; take them to the kitchen for washing
  • Clean and sanitize the service and guest areas of the restaurant as needed
  • Deliver room service orders as needed, following up with guests via phone call 10-15 minutes after delivery to ensure everything is alright and ask to arrange tray pickup
  • Check property hallways for used dishware and return discarded trays to the restaurant for washing
What We Offer:
  • A competitive starting wage of $8.00 per hour
  • A fun and inclusive atmosphere for our Team Members to flourish
  • A comprehensive benefits package, including paid sick time, paid time off, and anniversary day off with pay
  • Opportunities for growth and professional development
  • A supportive and effective team environment
Requirements:
  • Motivated to maintain excellent customer service reputation
  • Strong oral communication and interpersonal skills
  • Strong attention to detail
  • Ability to work effectively and efficiently in a fast-paced setting
  • Reliability and honesty
  • Desire to contribute to a supportive and effective team

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional guest experiences and are looking for a rewarding career in hospitality, we encourage you to apply.

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