Customer Service Liaison

3 weeks ago


Culver City, California, United States State Farm Insurance Full time

Customer Relations Representative at State Farm Insurance

As a key member of our team, you will be responsible for:

  • Providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions.
  • Processing policy changes, claims, and payments accurately and efficiently.
  • Maintaining customer records and updating information as necessary.
  • Collaborating with team members to ensure seamless customer experiences.
  • Promoting and cross-selling insurance products and services to meet customer needs.
  • Handling escalated customer complaints and concerns with professionalism and empathy.
  • Staying updated on insurance policies, regulations, and industry trends to provide accurate information and advice.
  • Participating in ongoing training and development programs to enhance knowledge and skills.

We are seeking a highly motivated and customer-focused individual to join our team at State Farm Insurance.



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