Customer Service Ambassador
4 weeks ago
At Swipe Say Easy, we're seeking a skilled Customer Service Ambassador to provide exceptional service to our customers. This role is perfect for individuals who enjoy interacting with people and are passionate about delivering outstanding customer experiences.
Key Responsibilities:
- Handle customer inquiries and complaints in a professional and courteous manner
- Provide product and service information to customers, ensuring they have a clear understanding of our offerings
- Process orders, forms, applications, and requests in a timely and efficient manner
- Keep accurate records of customer interactions and transactions
- Follow up to ensure resolution of customer issues and maintain a high level of customer satisfaction
Requirements:
- Strong communication and interpersonal skills
- Customer-oriented mindset and ability to adapt/respond to different types of customers
- Proficiency in MS Office and customer service software
- Excellent problem-solving skills and attention to detail
- High school diploma; college degree preferred
Benefits:
- Opportunities for professional growth and advancement
- Supportive and collaborative work environment
- Participation in workshops and professional development programs
Why Choose Swipe Say Easy?
We offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join us.
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