Food Services Manager
2 weeks ago
This position provides front-line leadership to employees while organizing, supervising, and coordinating the work of the food service staff in the department. The successful candidate will assure that all food products, food service areas, and work processes comply with company standards as well as with regulatory requirements.
Key Responsibilities- Leadership and Direction: Leads and directs the food and nutrition staff in assigned areas or shifts, achieving daily food and nutrition department production and service requirements.
- Staff Management: Interviews, selects, and hires qualified department staff, influences staff turnover, provides formal training, orientation, and on-the-job training, and ensures the ongoing competency of staff through coaching and performance evaluation.
- Quality and Safety: Monitors and supports department staff to ensure excellent meal service is provided while meeting patient and customer satisfaction goals, and monitors staff and areas to ensure regulatory agency, OSHA, and safety guidelines are met.
- Operations and Budgeting: Monitors and controls operating expenses and other key indicators within assigned areas/shift to meet budget requirements.
- Inventory and Supply Management: Inventories food and supplies in assigned areas, determines ordering and food production quantities based on established par levels and special needs.
- Customer Service: Resolves customer problems and supports staff development in customer service skills.
- Supervision and Accountability: Works under limited supervision and is responsible for the daily supervision of food service staff in specific areas or shifts, ensuring cost-effective and efficient operations and providing excellent service and meal quality for patients and other customers.
This position requires a high school diploma/GED or equivalent working knowledge. The ideal candidate will possess knowledge and abilities in food services normally acquired with two or more years of experience and/or education in similar food services management work. Excellent communication and customer service skills are essential, as is the ability to effectively organize, lead, and supervise work areas and teams. The ability to learn food handling regulations and pass certification tests as required is also necessary.
Employees working at Banner Health must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Preferred QualificationsPrevious supervisory experience and background in healthcare are preferred. Bilingual skills in English/Spanish are a plus, and SERVSAFE certification is also desirable.
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