VIP Experience Coordinator

3 days ago


Las Vegas, Nevada, United States Plaza Hotel & Casino LLC Full time
Job Description:

The Plaza Hotel & Casino LLC is looking for a talented Junior Host to drive business growth through exceptional guest experiences. The successful candidate will possess strong sales and customer service skills, with a focus on relationship-building and retention.

Key Functions:
  • Greet and engage with guests, offering personalized assistance and building relationships.
  • Manage guest trips using LMS and other gaming systems.
  • Exercise discretion when evaluating guest activity to determine incentives.
  • Generate telemarketing calls to achieve conversion percentage goals.
Requirements:
  • Must be at least 21 years of age.
  • Excellent customer service skills and sales experience.
  • Strong interpersonal skills and professional appearance.
  • Work varied shifts, including weekends and holidays.
  • High School diploma or equivalent.
  • Working knowledge of Microsoft Office and English language proficiency.

Salary: $42,000 - $62,000 per year.


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