Senior Director of Claims Management

2 weeks ago


Boston, Massachusetts, United States Keolis Commuter Services Full time
Job Title: Senior Director of Claims

Keolis Commuter Services is seeking a highly skilled Senior Director of Claims to lead our claims management program. As a key member of our team, you will be responsible for developing and implementing effective claims strategies, managing claims processes, and ensuring compliance with regulatory requirements.

Key Responsibilities:
  • Develop and implement claims management strategies to minimize losses and maximize recoveries
  • Manage claims processes, including investigation, negotiation, and settlement
  • Collaborate with internal stakeholders, including legal, risk management, and finance teams
  • Partner with external vendors, including TPAs and insurance companies
  • Develop and maintain relationships with key stakeholders, including claimants, vendors, and business partners
  • Provide leadership and guidance to team members, including training and development
  • Stay up-to-date with industry trends, best practices, and regulatory requirements
Requirements:
  • 7+ years of experience in claims management, insurance, or a related field
  • Strong leadership and management skills, with experience in team management and development
  • Excellent communication and interpersonal skills, with ability to build strong relationships with stakeholders
  • Strong analytical and problem-solving skills, with ability to analyze complex data and make informed decisions
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
  • Knowledge of RMIS systems and insurance industry software
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Keolis Commuter Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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