Patient Service Representative
2 days ago
The Patient Service Representative is a vital member of the physician's care team, responsible for creating a seamless patient experience within an ambulatory clinic. This role involves front desk operations, including greeting and checking in patients, answering calls, collecting copays, and processing external medical records.
Key Responsibilities- Schedule internal and external referrals, appointments, and procedures using Epic Cadence decision trees.
- Maintain extensive knowledge of appointment types, locations, providers, and specialties.
- Responsible for registration of patients during the scheduling process, including demographics, insurance verification, and scanning and document preparation.
- Preauthorize clinic-specific visits and procedures as needed.
- Assist patients with MyChart activation and support.
- Responsible for high-volume patient clinic check-in/out and phone reception, following health system standards.
- Collect all point-of-service collections due per the EMR-generated patient estimate.
- Support patient self-check-in using MyChart and the EMR.
- Schedule follow-up internal and external diagnostic and therapeutic orders.
- Ensure proper front desk coverage until the last patient is dismissed from the clinic.
- High school graduate or equivalent.
- 1+ years of customer service or healthcare experience.
- Ability to read, write, speak, and understand English.
- Basic computer skills, including Microsoft Excel, Word, Outlook, and Teams.
- Ability to maintain patient confidentiality.
- College coursework completed towards an Associate's or Bachelor's Degree.
- Clerical, registration, and/or customer service experience within a healthcare setting.
The University of Kansas Health System is an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status, or genetic information.
-
Patient Service Representative
2 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative is a critical member of the physician's care team, responsible for creating a seamless patient experience within an ambulatory clinic. This role involves front desk operations, including greeting and checking in patients, answering calls, copay collection, and completing MyChart and EMR appointment requests.Key...
-
Patient Service Representative
2 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative is a critical member of the physician's care team, responsible for creating a seamless patient experience within an ambulatory clinic. This role involves front desk operations, including greeting and checking in patients, answering calls, copay collection, and completing MyChart and EMR appointment requests.Key...
-
Patient Service Representative Float
1 day ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative FloatJoin The University of Kansas Health System as a Patient Service Representative Float, playing a vital role in creating a seamless patient experience within our ambulatory clinics. As a key member of the physician's care team, you will be responsible for front desk operations, including greeting and checking in...
-
Patient Service Representative
2 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service RepresentativeJoin The University of Kansas Health System as a Patient Service Representative and play a critical role in creating a seamless patient experience within our ambulatory clinics.Responsibilities:Pre-Visit Scheduling: Schedule internal and external referrals, appointments, and procedures using Epic Cadence decision...
-
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative Scheduling LeadAt The University of Kansas Health System, we are seeking a highly skilled and experienced Patient Service Representative Scheduling Lead to join our team. This role is responsible for supporting the supervisor and serving as a resource to train other employees in collaboration with the...
-
Patient Service Representative
2 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service RepresentativeJoin The University of Kansas Health System as a Patient Service Representative and become an integral part of our team. As a key member of our physician's care team, you will play a critical role in creating a seamless patient experience within our ambulatory clinic.Responsibilities:Pre-Visit Scheduling: Schedule...
-
Patient Service Representative
4 days ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative - Float PositionThe University of Kansas Health System is seeking a Patient Service Representative - Float Position to join our team. As a Patient Service Representative, you will play a critical role in creating a pleasant and seamless patient experience within our ambulatory clinics.Responsibilities:Float...
-
Patient Service Representative
3 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative is a critical member of the physician's care team, responsible for creating a seamless patient experience in an ambulatory clinic. This role involves front desk operations, including greeting and checking in patients, answering calls, collecting copays, and processing external medical records.Key...
-
Patient Service Representative
2 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative is a vital member of the physician's care team, responsible for creating a seamless and pleasant patient experience within an ambulatory clinic. This role is critical in ensuring that patients receive exceptional care and service.Key ResponsibilitiesSchedule internal and external referrals, appointments, and...
-
Patient Service Representative
3 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative is a vital member of the physician's care team, responsible for creating a seamless patient experience within an ambulatory clinic. This role involves front desk operations, including greeting and checking in patients, answering calls, collecting copays, and processing external medical records.Key...
-
Patient Service Representative
4 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative is a critical member of the healthcare team at The University of Kansas Health System. This role is responsible for providing exceptional patient experience and ensuring seamless operations in the ambulatory clinic setting.Key ResponsibilitiesPre-Visit SchedulingSchedule internal and external referralsSchedule...
-
Patient Registration Representative
4 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe University of Kansas Health System is seeking a highly skilled Patient Registration Representative to join our team. As a Patient Registration Representative, you will be responsible for ensuring the smooth registration process for patients in our Medical Office Building.Key ResponsibilitiesObtain and verify patient demographic and insurance...
-
Patient Service Representative
2 days ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at The University of Kansas Health System. As a key member of our physician's care team, you will play a critical role in creating a seamless and pleasant patient experience within our ambulatory clinic.ResponsibilitiesSchedule internal and external incoming department...
-
Patient Registration Representative
4 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe University of Kansas Health System is seeking a highly skilled Patient Registration Representative to join our team. As a Patient Registration Representative, you will be responsible for ensuring the smooth registration process for patients in our Medical Office Building Lab.Key ResponsibilitiesObtain and verify patient identification,...
-
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative Scheduling LeadAt The University of Kansas Health System, we are seeking a highly skilled and experienced Patient Service Representative Scheduling Lead to join our team. As a key member of our ambulatory clinic team, you will be responsible for supporting the supervisor and providing exceptional patient...
-
Patient Registration Representative
4 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe University of Kansas Health System is seeking a highly skilled Patient Registration Representative to join our team. As a Patient Registration Representative, you will be responsible for ensuring the smooth registration process for inpatient and outpatient patients.Key ResponsibilitiesObtain and verify patient identification, demographics, and...
-
Patient Registration Representative
4 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full time**Job Summary**The University of Kansas Health System is seeking a highly skilled and detail-oriented Patient Registration Representative to join our team. As a Patient Registration Representative, you will play a critical role in ensuring the smooth registration process for patients arriving at our Medical Office Building.**Key Responsibilities:**Obtain and...
-
Patient Registration Representative
4 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe University of Kansas Health System is seeking a highly skilled and detail-oriented Patient Registration Representative to join our team. As a Patient Registration Representative, you will play a critical role in ensuring the smooth and efficient registration process for patients.Key ResponsibilitiesObtain and verify patient demographic and...
-
Patient Service Representative
3 weeks ago
Kansas City, Kansas, United States Providence Medical Center Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our dynamic OB/GYN group at Providence Medical Center. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support.ResponsibilitiesInterview patients to obtain identifying and demographic information for upcoming...
-
Patient Service Representative
3 weeks ago
Kansas City, Kansas, United States Providence Medical Center Full timeOverviewProvidence Medical Center is seeking a highly skilled Patient Service Representative to join our dynamic OB/GYN group. As a key member of our team, you will play a vital role in ensuring the smooth operation of our clinic.ResponsibilitiesInterview patients to obtain identifying and demographic information for upcoming visitsSchedule patients in our...