Medical Assistant Patient Service Representative
1 week ago
NCH Healthcare System is a leading provider of comprehensive healthcare services in Southwest Florida. Our mission is to deliver high-quality, patient-centered care to our community.
Job SummaryThe Medical Assistant Patient Service Representative is a critical role in our healthcare team. This position is responsible for providing basic care to clinic patients, ensuring a positive and efficient experience for our patients and their families.
Key Responsibilities- Provide exceptional patient care and support to patients and their families
- Assist with patient registration, scheduling, and insurance verification
- Collect and process patient information, including medical history and demographics
- Prepare patients for exams and procedures, including taking vital signs and collecting lab specimens
- Assist with administrative tasks, such as filing and sending medical records
- Communicate effectively with patients, families, and healthcare providers
- Maintain accurate and up-to-date patient records
- High school diploma or equivalent required
- Completion of Medical Assistant training program or certification
- Basic Life Support (BLS) certification required
- Minimum of 1 year of experience in a medical office setting
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
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