Medical Assistant Patient Service Representative

1 week ago


Naples, Florida, United States NCH Healthcare System Full time
About NCH Healthcare System

NCH Healthcare System is a leading provider of comprehensive healthcare services in Southwest Florida. Our mission is to deliver high-quality, patient-centered care to our community.

Job Summary

The Medical Assistant Patient Service Representative is a critical role in our healthcare team. This position is responsible for providing basic care to clinic patients, ensuring a positive and efficient experience for our patients and their families.

Key Responsibilities
  • Provide exceptional patient care and support to patients and their families
  • Assist with patient registration, scheduling, and insurance verification
  • Collect and process patient information, including medical history and demographics
  • Prepare patients for exams and procedures, including taking vital signs and collecting lab specimens
  • Assist with administrative tasks, such as filing and sending medical records
  • Communicate effectively with patients, families, and healthcare providers
  • Maintain accurate and up-to-date patient records
Requirements
  • High school diploma or equivalent required
  • Completion of Medical Assistant training program or certification
  • Basic Life Support (BLS) certification required
  • Minimum of 1 year of experience in a medical office setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively


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