Housekeeping Department Manager

3 weeks ago


Mechanicsburg, Pennsylvania, United States Shaner Hotel Group Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Inspector to join our team at Shaner Hotel Group. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and sanitation throughout our properties.

Key Responsibilities
  • Oversee the daily operations of the housekeeping department, ensuring compliance with all hotel and departmental policies and procedures.
  • Conduct regular inspections to ensure that all areas of the hotel meet the highest standards of cleanliness and sanitation.
  • Train and develop housekeeping staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Handle guest complaints and concerns in a professional and courteous manner.
  • Monitor and maintain the cleanliness and organization of assigned areas, including guest rooms, public areas, and back-of-house spaces.
  • Perform housekeeping, laundry, and houseperson functions as needed.
  • Other duties as assigned by management.
Requirements
  • Prior housekeeping experience in the hospitality industry, with supervisory experience preferred.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • High school graduate or equivalent, some college preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment.
About Us

Shaner Hotel Group is a leading hospitality owner-operator and management company with a portfolio of over 65 properties across 14 states and four countries. We are committed to providing exceptional service and experiences for our guests, and we are seeking talented individuals to join our team.



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