Customer Service Representative

3 weeks ago


Minneapolis, Minnesota, United States Remington Full time
Job Overview

In this role as a Customer Service Representative, you will be responsible for providing exceptional service to our guests. This includes greeting and communicating cordially with guests, promptly and professionally checking them in and out of the hotel.

You will also assist in pre-registration and blocking of reservations when necessary, have complete working knowledge of Front Office computer or manual system, and accurately manage cash handling.

Prominent among your responsibilities is reviewing any reservations with special requests and working to block rooms accordingly, as well as having knowledge of hotel rates, discounts and how to handle each.

Apart from these duties, you will also have working knowledge of reservations and procedures, including how to take same day reservations.

This position requires a high work ethic and self-initiative, and may involve working varying schedules, including nights, weekends, and holidays.

We offer competitive pay ranging from $17.00-$18.00 per hour, along with Health, Dental, Vision benefits available for Fulltime associates.

Salary Details

The estimated salary for this role is between $17.00-$18.00 per hour, depending on experience.



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