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Timepiece Sales Specialist

2 months ago

Fort Lauderdale, Florida, United States Mayor's Jewelers, Inc. Full time

Job Summary

The Sales Professional at Mayor's Jewelers, Inc. is responsible for creating a memorable client experience by establishing strong relationships, anticipating client needs, and delivering exceptional service. This role requires a passion for timepieces and/or jewelry, excellent storytelling ability, and a focus on hospitality.

Key Responsibilities

  • Present products to clients in a confident and engaging manner, incorporating storytelling and technical detail to create a hospitable atmosphere.
  • Build and maintain a clientele through effective use of the company CRM platform, focusing on relationship building and client satisfaction.
  • Develop and maintain in-depth product knowledge on the brands, collections, and pieces carried in the showroom, as well as general industry knowledge.
  • Maintain a professional attitude at all times and conduct business with integrity, adhering to company guidelines and policies.
  • Collaborate with team members to provide exceptional client service and support, turning clients over to other team members as needed to best serve their needs.
  • Organize merchandise and displays to optimize sales and minimize shrinkage, while supporting the client experience within showroom hospitality guidelines.
  • Independently utilize company systems, hardware, and software required for the performance of duties and responsibilities.
  • Complete relevant administrative tasks and responsibilities that support the Client Experience.
  • Take in and deliver client repairs as required.
  • Perform all duties and responsibilities assigned by management.

Requirements

  • High School Diploma
  • 1 year retail sales experience
  • Excellent storytelling ability
  • Passion for timepieces and/or jewelry
  • Excellent client service and selling skills
  • Excellent interpersonal and communication skills (verbal and written)
  • Excellent organizational skills
  • Ability to work as a team
  • Able to multitask in a fast-paced environment
  • Computer literate (MS Office)

Working Conditions and Environment

  • Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends