Current jobs related to Customer Service Representative - Eau Claire Wisconsin - Festival Foods


  • Eau Claire, Wisconsin, United States The Auto Club Group Full time

    Job Title: Customer Service RepresentativeJob Summary:The Auto Club Group is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, promoting our products and services, and working collaboratively with our team to...


  • Eau Claire, Wisconsin, United States Xcel Energy, Inc. Full time

    The Customer Service Representative plays a vital role in ensuring customer satisfaction by resolving any issues they may face.As a key member of the Xcel Energy, Inc. team, this representative will consult with customers on their energy needs and provide solutions to resolve any issues in a timely and professional manner.Key responsibilities...


  • Eau Claire, Wisconsin, United States FastSigns Full time

    Customer Service Representative Job DescriptionAt FASTSIGNS, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the initial point of contact for current and prospective customers, providing exceptional service and support to ensure their needs are met.Key...


  • Eau Claire, Wisconsin, United States Eau Claire Ford Lincoln Full time

    We are seeking a skilled Customer Service Representative to join our Quick Lane team at Eau Claire Ford Lincoln. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and ensuring our customers feel well-informed and listened to.Key Responsibilities:Greet Customers with a Smile: Welcome customers to...


  • Eau Claire, Wisconsin, United States Pretzelmaker Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Pretzelmaker. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, taking food orders, and accurately processing payments.Key Responsibilities:Take customer food orders and enter order information into...


  • Eau Claire, Wisconsin, United States The Auto Club Group Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for providing exceptional service to our members, promoting our products and services, and contributing to the overall success of our...


  • Eau Claire, Wisconsin, United States Eau Claire Ford Lincoln Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Eau Claire Ford Lincoln. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to ensure that our customers feel well-informed and listened to. You will be required to communicate...


  • Eau Claire, Wisconsin, United States Menards Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Call Center Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers through phone calls, emails, and text messages.Key...


  • Eau Claire, United States FastSigns Full time

    FASTSIGNS #2079 is hiring for a Customer Service Representative to join our team! A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in...


  • Eau Claire, Wisconsin, United States FastSigns Full time

    Customer Service RepresentativeFASTSIGNS #2079 is seeking a highly skilled Customer Service Representative to deliver exceptional customer experiences and drive business growth.Key Responsibilities:Establish strong relationships with current and prospective customers through personalized interactions.Prepare estimates, implement work orders, and ensure...


  • Eau Claire, Wisconsin, United States The Auto Club Group Full time

    Job Title: Customer Service RepresentativeJoin The Auto Club Group and be part of a team that is committed to driving your career forward. As a Customer Service Representative, you will be the face of our branch, greeting customers and providing peace of mind by servicing their needs.Key Responsibilities:Provide sales and support services to members,...


  • Eau Claire, United States Pursuit Full time

    Unlock Your Potential! Our client is hiring a Customer Success Representative for an industry-leading distributor of mechanical power transmission and electrical control products. Here, you’ll be immersed in a supportive, growth-oriented culture designed to boost your career potential. Responsibilities: Respond to customer inquiries regarding product...


  • Eau Claire, United States Pursuit Full time

    Unlock Your Potential! Our client is hiring a Customer Success Representative for an industry-leading distributor of mechanical power transmission and electrical control products. Here, youll be immersed in a supportive, growth-oriented culture designed to boost your career potential. Responsibilities: Respond to customer inquiries regarding product...


  • Eau Claire, United States Pursuit Full time

    Unlock Your Potential! Our client is hiring a Customer Success Representative for an industry-leading distributor of mechanical power transmission and electrical control products. Here, you’ll be immersed in a supportive, growth-oriented culture designed to boost your career potential.Responsibilities:Respond to customer inquiries regarding product...


  • Eau Claire, United States Pursuit Full time

    Unlock Your Potential! Our client is hiring a Customer Success Representative for an industry-leading distributor of mechanical power transmission and electrical control products. Here, you’ll be immersed in a supportive, growth-oriented culture designed to boost your career potential.Responsibilities:Respond to customer inquiries regarding product...


  • Eau Claire, Wisconsin, United States Security Finance Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional service and support to help them achieve their financial goals.Key ResponsibilitiesProvide outstanding customer service through...


  • Eau Claire, Wisconsin, United States Xcel Energy Full time

    About the RoleXcel Energy is seeking a highly skilled Customer Contact Center Representative to join our team. As a key member of our customer service team, you will be responsible for resolving customer issues and ensuring their satisfaction.Key ResponsibilitiesProvide exceptional customer service through multiple channels, including phone, email, and...


  • Eau Claire, Wisconsin, United States Xcel Energy Full time

    Job SummaryXcel Energy is seeking a highly skilled Customer Contact Representative to join our team. As a key member of our Contact Center, you will be responsible for resolving customer issues and ensuring their satisfaction.Key ResponsibilitiesProvide exceptional customer service through multiple channels, including phone, email, and chat.Anticipate...


  • Eau Claire, Wisconsin, United States Xcel Energy Full time

    At Xcel Energy, we're seeking a skilled Customer Contact Center Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesProvide top-notch customer interactions through multiple channels in a Contact Center...


  • Eau Claire, Wisconsin, United States Security Finance Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, marketing for new and continued customer business, and preparing and processing loans and income tax returns.Key...

Customer Service Representative

2 months ago


Eau Claire Wisconsin, United States Festival Foods Full time

About the Role:

Festival Foods is seeking a highly skilled and customer-focused Guest Service Representative to join our team. As a Guest Service Representative, you will be responsible for providing exceptional customer service, leading by example, and ensuring a positive shopping experience for our guests.

Key Responsibilities:

  • Reinforce Festival culture, exceptional guest service, and performance expectations to all Guest Service associates.
  • Oversee all Guest Service associates, including Service Desk, Cashiers, Baggers, and Cart Runners.
  • Utilize leadership tools, such as ten-tile evaluations, Coach's Reminder Card, Cashier Daily, and Guest Service OPPS Manual, to lead by example and ensure Guest Service operating procedures are known and adhered to.
  • Communicate department priorities to Guest Service team members and delegate responsibilities.
  • Ensure Guest Service cleanliness, maintenance, and sanitation.
  • Direct guests into lanes, monitor BOB, unload carts, answer questions, respond to lights, and complete overrides as needed.
  • Present yourself as a manager, take ownership of guest needs, and utilize LAST.
  • Act in a professional manner at all times, projecting a cooperative and helpful attitude using discretion and tact.
  • Determine where Guest Service staff is needed throughout the day and direct them to that location to maintain efficient Guest Service operations.
  • Ensure proper staff levels by calling in additional staff to cover call-ins or additional business.
  • Strictly enforce child labor laws, relieving minor employees enabling them to clock out for breaks, lunches, and at the end of their shift as per labor law guidelines.
  • Adjust daily schedule to actual sales, items, and guest projections to maintain 100% productivity.
  • Communicate immediately with Shift Managers when assistance is required and when the CSR is on a lane.
  • Open additional lanes to accommodate business and guest traffic. CSRs will keep a cash drawer available for their own use at all times.
  • Communicate tardiness and absences through effective use of CSR Shift Report.
  • Hold associates accountable for non-compliance with Guest Service and store policies.
  • Monitor cart levels and efficient cart running to ensure availability of all carts.

Requirements:

  • Minimum availability must include 24 hours a week with a minimum of 6 hours per day during available days.
  • Ability to deal tactfully and effectively with guests and all personnel.
  • Excellent communication and interpersonal skills, including an effective negotiation style.
  • Excellent planning and organizational skills, with the ability to manage multiple and constantly changing priorities.
  • Strong teamwork skills with the desire to train and educate others within the organization.
  • Exceptional oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
  • Thorough understanding of all safety requirements and company safety policies.