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Service Manager

2 months ago


Pittsburgh, Pennsylvania, United States Terminix Full time
About This Role

We are seeking a highly skilled and experienced Service Manager to join our team at Terminix. As a Service Manager, you will play a key leadership role in our local branches, overseeing the delivery of pest control services to our valued customers.

Key Responsibilities
  • Lead and motivate our local Pest Technician Teams to provide outstanding service delivery.
  • Monitor branch scheduling and ensure pest tech routes are successfully completed.
  • Ensure regulatory compliance and safety standards are met or exceeded.
  • Respond to customer concerns, including resolving cancellation requests.
  • Inspect and evaluate the performance of Pest Technicians.
  • Monitor and maintain inventory levels of pest control products.
  • Facilitate continual training of local sales and service teams.
Requirements
  • An associate's degree and a valid driver's license are both requirements.
  • Having 1-2 years of related experience is highly desirable.
  • Willingness to relocate is highly desirable.
  • Strong leadership and communication skills.
  • Ability to effectively problem-solve and come up with practical solutions.
  • Detail-oriented and understanding of the importance of safety.
  • Good aptitude for basic/intermediate math.
What We Offer
  • Comprehensive training and licensure, all paid by the company.
  • Company vehicle, gas card, cell phone, and laptop.
  • Highly competitive compensation.
  • Opportunities for advancement and career growth.
  • Medical, dental, and vision coverage, plus discounts on Terminix brands.
  • Short/long-term Disability and Life Insurance.
  • Paid time off.
About Us

Terminix is a leading provider of pest control services, committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status, or any other protected class.