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Senior Project Manager for Key Accounts

2 months ago

Chico, California, United States Emerald Enterprises Full time
About Emerald Enterprises

We are a leading German design agency, specializing in branding, packaging design, and final artwork. Our team of 47 creatives is dedicated to showcasing products and brands for consumers.

Job Description

We are seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for coordinating project processes for our key accounts, providing active customer care, and solution-oriented communication.

Key Responsibilities
  • Coordinate project processes for key accounts
  • Provide customer care and solution-oriented communication
  • Collect and analyze customer complaints, and report to management
  • Accept new customer projects and coordinate with work teams
  • Support team members and work teams on a project-related level
  • Develop employees in customer consulting, project management, and structure
  • Provide consulting function for work teams
  • Plan and ensure integration of new employees
  • Manage conflicts within work teams
Requirements

To be successful in this role, you will need to have excellent communication and project management skills, as well as the ability to work independently and as part of a team.

We offer a dynamic and supportive work environment, and the opportunity to work with a talented team of creatives.