Bilingual Administrative Assistant

2 weeks ago


Murfreesboro, United States Thyme Care Full time
Job Summary

We are seeking a highly organized and empathetic Bilingual Administrative Assistant to join our team at Thyme Care. As a key member of our care navigation team, you will play a vital role in connecting our members with their care teams, providing administrative support, and contributing to the growth of our virtual medical practice.

Key Responsibilities:

  • Handle inbound and outbound calls, text messages, secure emails, and faxes from members and providers
  • Provide administrative support by generating member reports, data entry, and checking and sending mail on behalf of the Care Team
  • Identify and triage member needs to connect them with our Care Teams for clinical support and care coordination
  • Schedule patient and provider calls and case conferences, as needed
  • Contribute to special projects or data entry, including the growth of our virtual medical practice

Requirements:

  • Bilingual Spanish/English language proficiency in verbal and written communication
  • 1+ year of telephonic support experience in a healthcare or customer service role
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong organizational and communication skills
  • Comfort with ambiguity and ability to learn new technologies

What We Offer:

  • A competitive hourly rate of $19.23
  • A dynamic and supportive work environment
  • Opportunities for growth and professional development

Why Join Thyme Care?

We are a growing organization committed to promoting the health and well-being of all individuals. Our core values - Act with our members in mind, Move with purpose, and Seek diverse perspectives - guide us in everything we do. We are an equal opportunity employer and welcome applications from diverse candidates.


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