Information Technology Specialist
2 weeks ago
This position is hosted by: Jobot
About Us:
At Jobot, we leverage both human and artificial intelligence to guide our operations, grounded in our core values that shape every interaction. We take our work seriously, but we maintain a light-hearted approach. Kindness, transparency, and teamwork are at the heart of our success. Our initiative, 'Get a Job, Give a Job,' aims to enhance global employment opportunities.
Why Work With Us?
We prioritize exceptional customer service and are dedicated to the effective management of our IT systems. We are in search of a skilled IT support technician to assist our clients with inquiries and challenges related to computer systems, hardware, and software. The technician will engage with clients both remotely and in person, guiding them through system configurations and troubleshooting, with a focus on efficient issue resolution. Ideal candidates will possess strong problem-solving abilities and excellent communication and customer service skills.
Key Responsibilities
Technology Support and Troubleshooting:
- Process Evaluation and Enhancement:
- Advanced Troubleshooting:
- Desktop and Workstation Support:
Proficient in MS Office (365) and related email applications.
Familiarity with various online platforms.
Manage network and local printers/plotters.
Expertise in Windows Server environments and associated technologies.
- Basic Networking:
- VOIP Device Support:
- Mobile Device Management:
- Collaboration:
Assist in domain administration, managing users, devices, and groups.
Communication and Assistance:
- Professional Guidance:
- Inventory Management:
Organization:
- Documentation:
- Collaboration and Time Management:
Interested in learning more? Click the 'Apply Now' button.
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