Desktop Support Specialist
1 month ago
We are seeking a skilled Desktop Support Specialist to join our team at Generis Tek Inc. The ideal candidate will have a strong background in desktop computer support, with experience in installing and troubleshooting hardware and software.
Key Responsibilities:
Performs desktop computer support assignments, with an emphasis on desktop computer problem resolution.
Installs a variety of desktop computer hardware and software and provides technical and customer support for these products.
Provides customer support to both on-site and remote users.
Analyzes users' system problems and provides solutions.
Works with teams of analysts, programmers, and users in application development environments.
Tests and may write the technical documentation prepared for software or hardware installation.
Primary skill set comprises MS Office Suite and MS, Novell and Unix operating systems.
Secondary skill set comprises other office automation tools and the ability to identify and correct hardware malfunctions.
Requirements:
Minimum of 1 year of current experience in this job class with excellent interpersonal and communication skills, both written and oral.
Strong knowledge of desktop computer hardware and software, including Windows OS and application installs, Mac OS and iPhone IOS, MS Teams, MS O365, SharePoint, and Outlook.
Ability to work effectively in a team environment and provide excellent customer support.
About Generis Tek Inc:
Generis Tek Inc is a boutique IT/professional staffing firm based in Chicagoland. We offer both contingent labor and permanent placement services to several Fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and building lasting relationships with our clients, consultants, and employees.
If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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