Assistant General Manager

1 week ago


Tustin, California, United States Miguel's Jr. - 23 Full time

Job Title: Assistant General Manager
About the Role:

  • We are seeking an experienced Assistant General Manager to join our team at Miguel's Jr. - 21. As a key member of our management team, you will be responsible for overseeing front-of-house and back-of-house operations to ensure seamless service delivery and exceptional customer experiences.
  • You will be accountable for driving sales growth, managing staff, and maintaining a positive work environment that fosters engagement and teamwork.
  • With your leadership skills, you will motivate and develop your team members to achieve their full potential and contribute to the success of our restaurant.
  • The estimated salary for this position is $50,000 - $65,000 per year, based on your level of experience.

Our Vision:

Miguel's Jr. - 21 aims to provide an exceptional dining experience for our guests and create a positive work environment for our team members. We are committed to delivering high-quality food and service while fostering a culture of innovation, collaboration, and continuous improvement.

Responsibilities:

  • Develops and implements operational strategies to drive sales growth and improve efficiency in front-of-house and back-of-house operations.
  • Manages staff to ensure excellent service delivery, meeting or exceeding customer expectations.
  • Promotes guest service proactively and represents the company on guest recovery regarding restaurant-level issues/complaints.
  • Works closely with the General Manager to recruit, train, and develop high-performing team members.
  • Monitors financial performance and takes corrective action to optimize revenue and control costs.
  • Leverages effective communication and interpersonal skills to build strong relationships with team members, guests, and stakeholders.
  • Maintains a safe, secure, and healthy environment by adhering to sanitation standards and procedures.
  • Demonstrates flexibility and adaptability in response to changing business needs.

Requirements:

  • Minimum 2 years of experience in a supervisory or management role in the quick-service industry.
  • Proven track record of leading teams to achieve sales growth, improved efficiency, and excellent customer satisfaction.
  • Strong communication and interpersonal skills, with ability to influence and motivate team members.
  • Intermediate computer skills, including MS Office (Excel, Word, Outlook).
  • High School Diploma or Equivalent.


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