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Retail Store Manager

2 months ago

Stamford, Connecticut, United States Work World Full time

{"h1": "Retail Supervisor Job Description", "p": "At Work World, we're committed to putting our customers first and providing an exceptional shopping experience. As a Retail Supervisor, you'll play a key role in leading our sales floor team and ensuring our stores run smoothly.

Responsibilities:

* Open and close the store, ensuring a safe and secure environment for customers and employees
* Direct workflow on the sales floor, including receiving and processing inventory, maintaining visual merchandising, and managing cash handling procedures
* Assist customers with requests in-store and over the phone, providing excellent customer service and resolving issues promptly
* Demonstrate knowledge of products and services to customers, making recommendations and answering questions
* Greet customers in a friendly and polite manner, creating a welcoming atmosphere
* Maintain a clean and organized store environment, including restocking shelves and performing daily tasks
* Ring up customers at the cash register, take payments, and issue receipts
* Monitor inventory levels and restock shelves as needed
* Perform other duties as assigned by the Manager

Requirements:

* 1-2 years of retail customer service experience preferred
* Willingness to work nights and weekends
* Excellent customer service and communication skills
* Basic math skills and attention to detail
* Ability to maintain a professional appearance and climb a ladder
* Must be able to lift 25 pounds and stand for long periods of time
* Bi-lingual a plus

What You'll Learn:

* Leadership and organizational development skills
* Sales and merchandising best practices
* Customer service techniques, including communication and conflict resolution
* The ability to adapt to fast-paced and unique situations to provide an amazing customer experience
* How to network and build long-lasting relationships with customers and colleagues

At Work World, we're a close-knit team that values honesty, respect, and integrity. We're committed to our values and require each employee to demonstrate them. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

We're excited to add to our team and help lead the next stage of growth for our company.

If you're interested in this role, please submit your application.

We look forward to hearing from you

Best regards,
[Your Name]"}