Customer Service and Sales Manager

2 days ago


Riverside, California, United States Venatic, Inc Full time

At Venatic, Inc, we're looking for a talented Customer Service and Sales Manager to join our team. As a key member of our organization, you'll be responsible for providing exceptional customer service and driving sales growth. Your ability to understand the complexities of today's technologies and think creatively will be invaluable in helping us achieve our customer acquisition goals.

Key Responsibilities:
  • Interact directly with customers to provide information and resolve inquiries and concerns.
  • Assist members in enrollment and provider services.
  • Follow up on customer inquiries and complaints that have not been resolved.
  • Communicate effectively with members to ensure they understand expectations and concerns.
  • Perform research on billing inquiries and claims to provide service.
  • Act as a liaison between the member and various departments to address concerns.
Requirements:
  • Maintain a high energy attitude.
  • Be interested in learning work ethics and motivational skills.
  • Strive for growth in a team dynamic.
  • Be open to management training.


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