Customer Service and Sales Manager
2 weeks ago
At Venatic, Inc, we're on a mission to empower our team members to excel in their roles and drive customer acquisition goals. As an Entry Level Customer Service and Sales Manager, you'll be part of a dynamic team that inspires and supports each other to achieve greatness.
Key Responsibilities:- Customer Interaction: Engage with customers to provide information, address inquiries, and resolve concerns in a timely and professional manner.
- Enrollment and Provider Services: Assist members with enrollment and provider services, ensuring seamless experiences.
- Issue Resolution: Follow up on unresolved customer inquiries and complaints, communicating effectively to ensure member satisfaction.
- Research and Analysis: Conduct research on billing inquiries and claims to provide accurate and timely service.
- Liaison and Communication: Act as a liaison between members and various departments to address concerns and resolve issues.
- High Energy and Motivation: Maintain a high energy attitude and be interested in learning work ethics and motivational skills.
- Team Player: Strive for growth in a team dynamic and be open to management training.
We're looking for individuals who are passionate about delivering exceptional customer experiences and driving sales growth. If you're a motivated and team-oriented individual, we encourage you to apply.
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